Applying For Employment at MCHC

If you are interested in seeking employment at the Mendocino Coast Hospitality Center, you may download our employment application here. Your completed application, along with your resumè and cover letter may be returned to:

In Person:

Mendocino Coast Hospitality Center
101 N Franklin Street
Fort Bragg, CA 95437

By Mail:

Mendocino Coast Hospitality Center
Ref: Applicant
P.O. Box 2168
Fort Bragg, CA 95437

Or By Email:

admin@mendocinochc.org


Current Job Listings


Position Description

 

Title:                            Specialty Mental Health Care Manager I / II / III

Reports to:                   Therapist

Hours:                          Full-time

Salary Range:               $16 - $20 per hour

 

 

 

General Duties and Responsibilities

 

Under the supervision of the Therapist, the Specialty Mental Health Care Manager I / II / III will provide service coordination through assessments, referrals, and follow-up to people with serious mental health issues accessing services at the Hospitality Center.  

The Specialty Mental Health Care Manager I / II / III will work the caseload assigned. This position is required to work cooperatively with other services and programs, program partners, and numerous community agencies.  The Specialty Mental Health Care Manager I / II / III) will develop, monitor, and support a case plan with each eligible client. Perform other duties as assigned.

Specific Duties and Responsibilities

  • Provide activities which increase the opportunity for clients to improve their physical, mental and emotional wellness and recovery.
  • Ensure that a safe, secure and welcoming environment is provided by maintaining safety protocols.
  • Provide an intentional clinical experience for each client, derived from the Care Plan, utilizing Evidence Based Practices.
  • Provide wrap around services to Full Service Partnership clients, including cover as assigned of the 24-hour Full Service Partnership phone line.
  • Coordinate the provision of access to MCHC services through MCHC staff on-site and referral to other services, such as housing, education, welfare benefits & financial assistance.
  • Provide appropriate billable services to client who meets medical necessity for SMHS per Title 9
  • Complete all required record keeping, including Medi-Cal billing and electronic and paper-based case records.
  • Deliver the productivity rate for the position (currently 62% billable time).
  • Provide intensive care management to clients who have been assigned as Full Service Partnerships.
  • Utilize outcome management tools and other electronic care management tools.
  • Provide information and referrals for clients eligible for other services in the greater Fort Bragg area and Mendocino County.
  • Participate in weekly case conferencing meetings, HH/ HC staff meetings, and related training as scheduled.
  • Work to process and problem solve client grievances.
  • Maintain good working relationships with other service providers and other agencies.
  • Follow HH/ HC protocol for securing “Release of Information” from clients.
  • Maintain client confidentiality.
  • Maintain clients’ records and data, including inputting of data to the care management databases, including Medi-Cal related data.
  • Coordinate with other HH/ HC services.

Job Skills and Abilities

  • Care Manager III: ($18 - $20 per hour based on Experience.) An individual who has at least four (4) years of full-time/equivalent (FTE) experience in a mental health related field proving direct mental health services. Up to two (2) years of the four (4) years of experience can be substituted by years of education in a mental health related field. There is a minimum requirement of two (2) years of actual work experience.
  • Care Manager II: ($17 per hour) An individual who has at least two (2) years but less than four years of FTE experience in a mental health related field providing direct mental health services.
  • Care Manager I: ($16 per hour) An individual who has less than two (2) years of FTE experience in mental health related field providing direct mental health services.
  • Experience working with those with mental health issues.
  • Understanding of basic substance abuse and mental health diagnoses and treatments.
  • Ability to exercise good judgment, follow oral and written directions.
  • Good clerical skills and attention to detail
  • Ability to communicate effectively both orally and in writing.
  • Demonstrated ability to establish cooperative working relationships with clients and staff.
  • Understanding of and ability to maintain client confidentiality.
  • Excellent listening skills
  • Good computer skills including ability to use Office software, databases, and Internet.
  • Ability to maintain attitude of fairness and objectivity.
  • Knowledge of greater Fort Bragg and Mendocino County social and human service programs.

Position Description

 

Title:                            Hospitality House Administrator

Reports to:                  Executive Director

Salary Range:              $16 - $18 per hour

General Responsibilities

Under the supervision of the Executive Director, the Hospitality House Administrator will provide the daily oversight and supervision of the facility and guests of the Hospitality House shelter programs of Mendocino Coast Hospitality Center (MCHC).

The Hospitality House Administrator will lead and oversee the provision of shelter to homeless people within the Mendocino County Homeless Services Continuum of Care, and within the Hospitality House (HH) policies.

Specific Duties

  • Recruit, schedule and train staff, including the scheduling of an on-call function.
  • Represent Hospitality House to the neighborhood, resolving community issues as soon and effectively as possible, within the agreed parameters of the responsibilities of the agency.
  • Represent MCHC at a variety of meetings with community members and stakeholders.
  • Assess repairs and upkeep necessary for maintenance of the facility. Make recommendations for capital expenditure or for use of contractors to the Operations Manager. Make provisions for necessary minor repairs.
  • Oversee and manage compliance with the Use Permit and zoning.
  • Be the lead Food Safety Handler. Oversee health and safety within the kitchen and for food preparation. Make food orders to commercial companies and through the Food Bank.
  • Ensure the upkeep of fire safety devices such as smoke detectors and fire extinguishers, including ensuring that all inspection requirements are current and in compliance. 
  • Schedule and lead the annual visit of the Fire Marshal, in liaison with the Operations Manager.
  • Oversee chores by guests, either directly, or through delegation to junior staff.
  • Oversee and manage the intake process, including entry into Coordinated Entry and HMIS.
  • Give advice and information to homeless people seeking shelter.
  • Work within the MCHC management team to refer clients to Hospitality Center for supportive services and to jointly promote good standards of individualized care.
  • Oversee the assistance to guests to develop move-on plans, using Housing First principles.
  • Implement the rules and expectations related to direct client services to ensure a safe and equitable environment (see HH Sanctions Policy). Review and implement bans and Second Chance Applications.
  • Establish and mange off-site pickups of food and donations, e.g. from Fort Bragg Food Bank.
  • Support and mange volunteers at the Hospitality House.
  • Ensuring always that a Release of Information has been signed, to liaise with external agencies such as General Assistance to promote the welfare of clients.
  • Compile monthly statistics to report to the Executive Director and Board of Directors.
  • Maintain courteous and professional relationships with all external agencies.
  • Attend and participate in weekly case conferencing meetings, MCHC staff meetings, and related training as scheduled.
  • Maintain client confidentiality.
  • Maintain clients’ records and data, including inputting of data to the HMIS Client Track database
  • Produce monthly reports as needed and/or directed.
  • Coordinate with other HH/ HC services, such as the resource center “Hospitality Center”.
  • Review and revise Hospitality House Policy and procedures as necessary.

Job Skills and Abilities

  • Understanding and implementation of Housing First and best shelter practices per H.U.D. & H.C.D.
  • Experience working with people without homes and or with mental health problems.
  • Experience of staff supervision.
  • Maintenance and/ or construction experience.
  • Ability to exercise good judgment, follow oral and written directions.
  • Good clerical skills and attention to detail.
  • Ability to communicate effectively both orally and in writing.
  • Ability to establish cooperative working relationships with clients and staff and external agencies.
  • Understanding of and ability to maintain client confidentiality.
  • Satisfactory computer skills including ability to use Office software, databases, and Internet.
  • Ability to maintain attitude of fairness and objectivity.


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