Applying For Employment at MCHC

If you are interested in seeking employment at the Mendocino Coast Hospitality Center, you may download our employment application here. Your completed application, along with your resumè and cover letter may be returned to:

In Person:

Mendocino Coast Hospitality Center
101 N Franklin Street
Fort Bragg, CA 95437

By Mail:

Mendocino Coast Hospitality Center
Ref: Applicant
P.O. Box 2168
Fort Bragg, CA 95437

Or By Email:

admin@mendocinochc.org


Current Job Listings


Position Description

 

Title: Housing Navigator
Reports to:  Programs Manager
Hours: Full Time
Salary Range: $12 - $15

 General Duties and Responsibilities

Under the supervision of the Programs Manager, the Housing Navigator will provide service coordination through assessments, referrals, and follow-up to clients who homeless or at risk of homelessness. Perform other duties as assigned.

The Housing Navigator will work the caseload assigned – likely to be average of 40 clients at any given time.  This position requires working cooperatively with existing services and programs, program partners, and numerous community agencies.  The Housing Navigator will develop, monitor, and support a  plan with each eligible client to maximize his or her ability to move toward sustainable self-sufficiency.

Specific Duties and Responsibilities

  • Plan and provide outreach to eligible clients through personal contact and written information.
  • Assess clients for relevant programs by undertaking intakes, ensuring that clients meet eligibility requirements for Coordinated Entry, or Permanent Supportive Housing, for Transitional Housing, for Rapid Rehousing, and or other homelessness programs.
  • Utilize HMIS and or local database to enter client data.
  • Provide service coordination to the caseload assigned.
  • Provide referrals for eligible clients to service agencies.
  • Provide information and referrals to those clients eligible for other services available in the greater Fort Bragg area and Mendocino County.
  • Develop and implement goals for each eligible client.
  • Monitor client progress through one-on-one meetings, group check-ins, informal check-ins, and other means.
  • Work with clients to achieve goals, including housing, income and employment or training.
  • Refer clients to appropriate service provider or agency.
  • Attend and participate in case conferencing meetings, HH/ HC staff meetings, and related training as scheduled.
  • Monitor procedures that support program goals and objectives.
  • Ensure that the programming operates within our continuum of care.
  • Conduct random drug testing of clients
  • Provide and coordinate group activities for program participants.
  • Work to process and problem solve client grievances.
  • Work closely with DSS and Mental Health staff to facilitate determination of clients’ eligibility for other appropriate programs.
  • Maintain good working relationships with other service providers and agencies.
  • Follow HH/ HC protocol for securing “Release of Information” from clients.
  • Maintain client confidentiality.
  • Maintain program clients’ records and data, including inputting of data to the designated database
  • Produce monthly reports as needed and/or directed.
  • Coordinate with other HH/ HC services.

Job Skills and Abilities

  • 1 (one) year+ experience in working within a human service organization.
  • Experience working with people in need.
  • Understanding of basic substance abuse and mental health diagnoses and treatments.
  • Ability to exercise good judgment, follow oral and written directions.
  • Good clerical skills and attention to detail
  • Ability to communicate effectively both orally and in writing.
  • Understanding of and ability to maintain client confidentiality.
  • Excellent listening skills
  • Good computer skills including ability to use Office software, databases, and Internet.
  • Ability to maintain attitude of fairness and objectivity.

Position Description

 

Title: Hospitality House Manager
Reports to: Shelter Administrator
Salary Range: $11 - $13 per hour

General Responsibilities

Under the supervision of the Programs Manager, the House Manager will provide the daily oversight and supervision of the facility and guests of the Hospitality House.

The House Manager has two main overall responsibilities. One responsibility is to work to ensure the safety and upkeep of the facility, its buildings and grounds. Another responsibility is to ensure that resident and non-resident guests receive services in accordance with Hospitality House (HH) policies.

Specific Duties

  • Oversee the implementation of the daily schedule.
  • Assess repairs and upkeep necessary for maintenance of the facility. Make recommendations for capital expenditure or for use of contractors to the Operations Manager. Make provisions for necessary minor repairs.
  • Be the lead Food Safety Handler. Oversee health and safety within the kitchen and for food preparation. Make food orders to commercial companies and through the Food Bank.
  • Ensure the upkeep of fire safety devices such as smoke detectors and fire extinguishers. Plan the annual visit of the Fire Marshal, in liaison with the Operations Manager.
  • Oversee chores by guests, either directly, or through delegation.
  • Undertake intake interviews and assessments with clients.
  • Complete all intake paperwork, entering clients into the HMIS database. Admit clients to the emergency shelter.
  • Give advice and information to homeless people seeking shelter.
  • Refer clients to Hospitality Center for supportive services.
  • Assist guests to develop move-on plans, using Housing First principles.
  • Implement the rules and expectations related to direct client services to ensure a safe and equitable environment (see HH Sanctions Policy).
  • Ensuring always that a Release of Information has been signed, to liaise with external agencies such as General Assistance to promote the welfare of clients.
  • Compile monthly statistics to report to the Executive Director and Board of Directors.
  • Maintain courteous and professional relationships with all external agencies.
  • Attend and participate in weekly case conferencing meetings, MCHC staff meetings, and related training as scheduled.
  • Maintain client confidentiality.
  • Maintain clients’ records and data, including inputting of data to the HMIS Client Track database
  • Product monthly reports as needed and/or directed.
  • Coordinate with other HH/ HC services, such as the resource center “Hospitality Center”.

Job Skills and Abilities

  • Maintenance and/ or construction experience.
  • Ability to exercise good judgment, follow oral and written directions.
  • Good clerical skills and attention to detail.
  • Ability to communicate effectively both orally and in writing.
  • Ability to establish cooperative working relationships with clients and staff and external agencies.
  • Understanding of and ability to maintain client confidentiality.
  • Satisfactory computer skills including ability to use Office software, databases, and Internet.
  • Ability to maintain attitude of fairness and objectivity.


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